Applying usability techniques during a development process that is already underway and little known may be really hard. Below I suggest a few techniques so as to “board the boat” in an effective way.
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Jakob Nielsen defined guerrilla HCI as a collection of usability techniques that may be performed along development projects in an informal and fast way, requiring few resources, getting acceptable results and avoiding the intimidation barrier of using that kind of techniques.
One advantage of guerrilla HCI is that it can be performed without great involvement of the development team, and consequently, it is useful in traditional website development.
According to their own nature, websites must be self-explanatory and their interface must follow existing standards in order to make possible that anyone can use it without advanced skills neither previous training.
For example, guerrilla HCI could be perfectly applied in the evaluation of an e-commerce website or one belonging to a university since, in principle, they don’t require special knowledge.
Nevertheless, there are cases where it’s not that simple… (more…)